State Farm® Insurance Agent Brian Gill
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vincent
November 12, 2024
5
out of
5
rating by Vincent
"Had a wonderful experience switching over from Geico Auto Insurance after 15 years and my Home insurance from Nationwide after 30 years I bundled Auto, Home and Umbrella Policy all to State Farm and Saved $1200 a year. Dealing With Vicente and Paul Carvajal was an easy transition. Paul Helped me get the all the protection I needed and I still saved $1200 for the year Thank You Paul and Vlcente. This will be a long relationship with you both."
We responded:
"Thank you so much for your amazing review, Vincent! We're thrilled to hear that bundling your auto, home, and umbrella policies with State Farm saved you $1,200 a year, and that the transition was so smooth. It’s wonderful to know that my team was able to help you find the right coverage while still saving you money. We truly appreciate your trust, and we’re excited to have you with us for many years to come. If you ever need anything else, don’t hesitate to reach out!"
Marsha Aime
November 7, 2024
5
out of
5
rating by Marsha Aime
"Paul was very nice and knowledgeable he explained everything in great details and the best part of all this was the amount savings that he got me for my home and auto policy..it was a pleasure working with him. Highly recommend him"
We responded:
"Thank you so much for your wonderful review, Marsha! We’re so glad to hear that Paul was able to provide you with detailed explanations and, most importantly, save you money on your home and auto policies. It’s always a pleasure to work with clients like you, and we truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out. Thanks again!"
Matt Spevack
November 5, 2024
5
out of
5
rating by Matt Spevack
"Paul was great, very helpful!"
We responded:
"Matt, thank you for your kind words! We’re thrilled to hear that you had a great experience, and Paul was able to help you with everything you needed. Your recommendation means a lot to us! If you ever need further assistance, we’re always here to help."
Nuri Aiken
October 23, 2024
5
out of
5
rating by Nuri Aiken
"The Agent Paul Carbajal from Brian Gill State Farm was very informative and helpful with all my questions regarding my car insurance policy as well as life insurance."
We responded:
"Nuri, we're thrilled to have met your expectations. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve. Thank you for a great rating!"
Jennifer Albertelli
October 17, 2024
5
out of
5
rating by Jennifer Albertelli
"The Brian M. Gill Agency is fantastic! Professional and helpful when needed. I’ve been a customer for 20+ years! Debbie is an asset to the company and a pleasure to work with!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for over 20 years! We’re thrilled to hear that you’ve had such a positive experience with us and that our team has consistently provided professional and helpful service. We’re especially glad to know that Debbie has made a positive impact during your interactions. Thanks again, Jennifer! "
Frank Mason
October 16, 2024
5
out of
5
rating by Frank Mason
"I have been with Brian Gill’s agency what seems like a lifetime. The service that I have received through the years have been unmatched. Debbie was extremely helpful with reviewing my son’s policy. If you’re looking for an insurance agency that will give you the service you deserve check out Brian Gill agency."
We responded:
"Frank, thank you! I'm glad Debbie was able to assist you and your son. It's great to hear she was extremely helpful and provided service that is unmatched. We strive to provide excellent service to all our customers. Thank you again for sharing and we look forward to serving you and your son in the future! "
Nadia Sammarco
October 12, 2024
5
out of
5
rating by Nadia Sammarco
"When I came to your office I was greated cordially and was helped by an agent whose name is Paul and helped immediately. He listed and helped me with what I needed to hear as far as getting me the innsurance I needed for my car and my co-op. I was so happy to hear his answer for my need. Very satisfied and glad to have a person to talk to that is not only on the telephone, but there to see and get what I needed. Bravo, Paul, you helped me get stared with my policy. Nadia Sammarco."
We responded:
"Thanks for this wonderful review, Nadia! My team and I strive to provide excellent customer service, so I'm delighted that you had a great experience setting up your policy with Paul. Whether it's on the phone or in person, we're always happy to help with any of your insurance needs!"
Debbie Mastroeni
October 7, 2024
5
out of
5
rating by Debbie Mastroeni
"My experience with Paul Carvajal at State Farm Brian Gill office in Melville was a very pleasant transaction. I was looking for a new quote on car insurance and they were able to save me a lot of money on a new policy. The process was fast and easy. Highly recommend."
We responded:
"Thank you for your review and recommendation, Debbie! I'm happy to hear that Paul was able to save you a lot of money on your car insurance and make the process so pleasant. He'll be excited to know you enjoyed his service!"
jessica turzilli
October 4, 2024
5
out of
5
rating by jessica turzilli
"brian gills office is amazing and has been so helpful and especially Paul C. with helping me out with all my insurance policies and being prompt and always professional and nice. thanks for all your help"
We responded:
"Thank you for the kind words, Jessica! I'm glad to hear you've had such a good experience working with Paul. I'll be sure to pass your praises along to him!"
David McDermott
October 4, 2024
5
out of
5
rating by David McDermott
"Paul was terrific in helping me transition from renters insurance to homeowners insurance."
We responded:
"I'm glad to hear Paul did such a good job for you! Thanks for your positive feedback, David! I'm sure Paul will really appreciate it. Congratulations on your new home!"
Erica Mckenna
October 2, 2024
5
out of
5
rating by Erica Mckenna
"Paul was informative,extremely helpful and a pleasure to deal with. I have been with State Farm and Brian Gill's office for many years. They are very easy to deal with and I feel they alway have my best interest."
We responded:
"Erica, I’m thrilled to hear that Paul provided you with informative and helpful service. It's wonderful to know that you’ve had a positive experience with our office over the years. We pride ourselves on putting our clients' best interests first, and I truly appreciate your trust in us. Thank you for being a valued part of our agency!"
Mulchand Chugh
September 28, 2024
5
out of
5
rating by Mulchand Chugh
"Mr. Paul M. Carvajal provided an excellent service, was very accommodative, knowledgeable, courteous, and receptive to questions and took time to explain all policy related questions. I had wonderful experience with Paul, and I will highly recommend him for all policy matters Paul is an excellent asset in Stat Far. Thanks Paul your help."
We responded:
"Mulchand, thank you for your wonderful feedback! I'm thrilled to hear that Paul provided you with such excellent service. His commitment to being knowledgeable, courteous, and accommodating is truly commendable, and I’m glad he took the time to address all your policy-related questions. It’s great to know you had a fantastic experience, and I appreciate your recommendation. Paul is indeed a valuable asset to our team."
Nancy Dilluvio
September 27, 2024
5
out of
5
rating by Nancy Dilluvio
"I had the pleasure of working with Paul Carvajal today with Brian Gill State Farm Agency Paul was very helpful and informative I was pleased to insure my home through State Farm with a considerable savings He also made me aware of other advantages and coverages available to me in the future by bundling with State Farm"
We responded:
"I'm thrilled to hear that Paul was able to assist you so effectively. It’s great to know that you not only found considerable savings while insuring your home with State Farm, but also that Paul informed you about the benefits of bundling for future coverage options. We strive to provide our clients with valuable information to help them make the best decisions for their insurance needs. We’re here to help you every step of the way, Nancy!"
susan guterman
September 25, 2024
5
out of
5
rating by susan guterman
"Paul from State Farm was helpful and completed my requests . He met all my needs for calling the Melville office . Paul was Also very Polite . Thank you Paul for your Great assistance!! Susan State Farm customer"
We responded:
"Thank you for your kind review, Susan! We're delighted to hear that Paul provided you with helpful and polite service while addressing your requests at the office. Your satisfaction is important to us, and we’re glad Paul met all your needs. We’ll make sure to pass along your gratitude to him. If you need anything else, feel free to reach out anytime!"
R Cor
September 20, 2024
5
out of
5
rating by R Cor
"Would highly recommend I was completely impressed with the professionalism and customer service Paul Carvajal gave me. He answered all of my questions and explained everything.Thank you so much for your excellent service, patience and consideration of my insurance needs."
We responded:
"Thank you, Roxanne, for sharing your wonderful experience! We're delighted to hear that Paul provided you with such outstanding service. We take pride in ensuring that all of your questions are answered and that your insurance needs are met with care and professionalism. Your recommendation means a lot to us, and we're here anytime you need assistance. Thank you for choosing us!"
Elsa Salinas
September 12, 2024
1
out of
5
rating by Elsa Salinas
"Worst customer service!! Asking questikn and agent hung up the phone because she was irrated awful experience worst office"
We responded:
" Hi Elsa, I am sorry for the delay in responding to you – since you are not the policyholder I could not readily identify the issue. My Team did just review your interaction with our office and I apologize for your experience. I can certainly make myself available to review why and what our office was reaching out for and the need to satisfy the requirements to keep the policy in force. If you would email Brian@brianmgill.com with a couple of good times and a number to contact you I will do all I can to accommodate. "
Dix Hills Garden Club
September 11, 2024
5
out of
5
rating by Dix Hills Garden Club
"On 9/10/24, our board members met with the Event Manager at the Heritage at the Bethpage State Park for our upcoming event on 9/24/24. Must to our dismay, we were told that the band needed to show proof of $1M insurance and send the COI to her immediately. Upon contacting the band leader, it seemed he did not have the required insurance. We took a chance by stopping by at the State Farm Insurance Office in Melville & Debbie Balzano immediately took care of our anxiety! She swiftly and efficiently added the band for the one day to our existing policy and went a step further by sending the COI to the Event Manager via Email. Not only was Debbie efficient, but she truly was concerned about our dilemma and solved it with ease. Debbie is an exemplary employee truly echoing the "State Farm Is Here" advertising slogan.....many thanks to Debbie"
We responded:
"Thank you for sharing your experience! I’m thrilled to hear that Debbie was able to swiftly and efficiently resolve your situation, alleviating your anxiety with her quick actions. It’s wonderful to know that she went above and beyond to ensure the band was added to your policy and that the COI was sent promptly. We’re proud to have her on our team, exemplifying the "State Farm Is Here" promise. Thanks again! "
Sovan Mukherji
September 10, 2024
5
out of
5
rating by Sovan Mukherji
"Paul M. Carvajal ! From start to finish Paul was so helpful that no matter what I write will be not enough! He helped me going through multiple options for me to decide the best auto and home insurance that money can buy. I immensely appreciate his shear professionalism, patience and over the top promptness. Many thanks Paul ! Best S.Mukherji"
We responded:
"Thank you so much, Sovan, for your thoughtful review! We're delighted to hear about your exceptional experience with Paul. His dedication to professionalism, patience, and promptness truly reflects the level of service we aim to provide. It’s wonderful to know he helped you find the best auto and home insurance options. I’ll be sure to share your kind words with him! "
Josephine Serino
August 30, 2024
5
out of
5
rating by Josephine Serino
"I was just helped by Paul Carvajal. He was wonderful, answering all my questions about the State Farm US Bank Card. He was courteous, professional, easy to understand and made me feel comfortable when I asked questions. He is an asset to State Farm who I have been insured with for over 25 years. Thank you for Paul and of course Denise who has helped me with my insurance questions for years."
We responded:
"Josephine, thank you so much for your thoughtful review! It’s wonderful to know that both Paul and Denise have made such a positive impact on your experience with us over the years. We’re proud to have team members like them who truly care about our clients. Your trust and loyalty over the past 25 years mean the world to us, and we’re always here to help with anything you need. Thank you for being a valued member of the State Farm family!"
Joanne Puleo
August 9, 2024
5
out of
5
rating by Joanne Puleo
"I spoke to Paul who was wonderful..so easy and put my mind at ease..very knowledgeable of what he is doing..he is an asset to your company..he was so patient with me and understanding..I've been with State Farm for quite a few years and have never been disappointed..thank you Paul for all your help..he's the best!"
We responded:
"Thanks Joanne for the 5-stars and great recommendation of our team and agency!"
Lucille Scimeca
August 3, 2024
5
out of
5
rating by Lucille Scimeca
"Paul was a great help with both my car insurance and home insurance."
We responded:
"Lucille, thank you for your feedback! We’re glad to hear that Paul was a great help with both your car and home insurance. Providing excellent service for all your insurance needs is important to us, and we’re pleased to know Paul met your expectations."
Charles Gambino
August 2, 2024
5
out of
5
rating by Charles Gambino
"I just wanted to thank your agency for the exceptional assistance in obtaining insurance for my vehicles and home. Paul M Carvajal is outstanding in both his knowledge, assistance, and his above and beyond service for your customers. I am still waiting for a renewal for my upcoming auto policy, however with Paul’s assistance, at least I have something in place, when my renewal, based on other people’s experiences, will probably be outrageous, for totally unknown reasons, except for the default answer that other drivers have made excessive claims!!!!! Keep up the great work."
We responded:
"Thank you, Charles, for your kind words and for taking the time to share your experience! I’m delighted to hear that Paul provided you with outstanding service and went above and beyond in assisting you with your insurance needs. We strive to offer exceptional support to all our customers, and it’s great to know Paul’s expertise and dedication made a positive impact. We appreciate your patience with the renewal process and are here to ensure everything is handled smoothly."
claudia olaru
July 24, 2024
5
out of
5
rating by claudia olaru
"Great customer service and easy communication!"
We responded:
"Thank you for the great feedback, Claudia! We're delighted to know that you found our customer service exceptional and our communication straightforward. We aim to make every interaction as seamless and pleasant as possible."
GERBER SAlmeron
July 12, 2024
5
out of
5
rating by GERBER SAlmeron
"Xcelente atención muy profecional muy paciente muy satisfecho con su amabilidad!! 100% recomendado nahun Ramirez"
We responded:
"Thank you so much for your glowing review, Gerber! We are thrilled to hear that you had an excellent experience with our service, especially Nahun. Your kind words about our professionalism, patience, and kindness mean a lot to us. We appreciate your recommendation and are here for you whenever you need assistance."
Jacqueline
July 11, 2024
1
out of
5
rating by Jacqueline
"Two years ago my home insurance policy was cancelled because State Farm said I had made 2 claims. I had not. I made a call asking what to do if I had mold, and then a few months later I was displaced from my home because of landlord negligence. I had plenty of evidence to prove this but instead of surrogating the claim, State Farm dropped me. And now they have dropped my auto me because I had "too many incidents," only one of which was my fault. And that one incident was me hitting my rear fender when pulling out of a parking spot - nothing reckless. And I spent days talking to reps at the agent trying to decide if I should report it or not. I have all of the emails in which staff here reviewed possible negative outcomes if I reported it. No one said my policy might be dropped. And then when they did drop it they acted as if it was out of their hands and told me to call the main number. A rep at the main office told me someone would get back to me in 48 hours and I heard nothing for 2 weeks. So I finally called back and was told that the Brian Gill's office needed to advocate for me. Which they did not. And again, I have the emails in which the staff there went over all the possible things that could happen if I reported the incident to help me decide what to do and no one mentioned the possibility of having my policy dropped. I misjudged pulling out of a parking spot and Stat Farm dropped my policy. They are now offering to discuss this with me but before I wrote an online review they hung up on me. I got better coverage for less with Geico."
We responded:
"Thank you for sharing your experience with us, Jacqueline, and we sincerely apologize for the inconvenience this situation has caused you. We've reviewed your concerns regarding the cancellation of your home and auto insurance policies. While we understand the frustration this situation has caused, we adhere to strict State mandated guidelines when evaluating claims history and risk factors. If you wish to discuss this further, please contact us directly."